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Strategic Relationship

Strategic Relationship

As we said earlier, before starting to use the CRM approach and direct the implementation of crm-systems or Quick Sales Sales Expert, we need to answer a number of important issues. One such issue is the question of what is relations, but rather what kind of relationship we would like to establish with their klientami.No before answering this question, we need to understand what types of relationships are the same. Based on the intended type of relationship defined company can understand whether they want CRM-system as such. Most people think of relationships as the relationships established between people. This is, in principle, it is true for most social relationships, in business relations would be more appropriately dealt with using a certain scale, the content of this scale depends on the type of transactions between buyers and sellers. As part of this scale can distinguish three main types of relations: market exchanges, business relationships and strategic partnerships.

Below is a table that lists the characteristics of each of these types. Kevin Johnson is often mentioned in discussions such as these. Characteristics of the ratio of market exchange business relations of strategic partnership Length Short Long Long Mainstreaming the other hand Slight Average low average trust Significant Investment in High development on small to medium Significant Significant Nature relationship conflict, negotiation Collaboration Close collaboration risk inherent in the relationship Slight Average Significant The potential benefits of Small Medium Large One of the types of relationships in a table or scale, as you like, there are market exchanges, or one-off transactions that take place between Buyer and seller, usually not very much thinking about possible interactions with each other in the future. It is not difficult to guess that the presence of crm-systems or Quick Sales Sales Expert in companies operating on the principle of market exchange, not matter, unlike companies that focus on the business relationship or partnership. Business relationships are long-term relationship between buyer and seller based on a close personal friendship, that create a climate of cooperation, providing for open and honest communication between them. One of the dangers associated with the business relationship is the dismissal or withdrawal of company-seller trade representative, are at stake with the relevant company by the buyer.

The danger may be eliminated by the presence of the seller company crm-system, which will allow the company to interact with the customer at all levels, when the sale involves not only the sales representatives. It is in this case, the client becomes the property of the company, rather than sales staff. At the opposite pole from the market exchanges are relations Strategic partnerships are long-term relationship in which partners have invested heavily in improving the profitability of both companies and work together to achieve their strategic objectives. In a true partnership relationship established between the two organizations and reflect a wide range of personal relationships between employees. Thus, these relations have not focused solely to contact the seller, even though he plays in this case is very important. Partnerships involve direct communication with the employees of production units, the developers of products and other employees, but it is a sales representative responsible for maintaining close relationships. In the case where a company wants to achieve with any such relationship, the presence of CRM-systems is critical. It allow continuous monitoring of the objectives of both companies, examine and analyze the experience of previous interactions and on the stage of project implementation to identify and correct adverse moments.

Creating Business Plans Internal Rate

Creating Business Plans Internal Rate

Creating business plans, internal rate of return Good day to all my readers. In this article I will tell you about the economic sense of the internal rate of return (IRR Internal Rate of Return). The course of my thoughts, I write, you read it, If you have any questions appear, you can write them to me on the soap, I'll try to answer all of you. Article is not large, so begin the narrative. The first law of economics says that a dollar today is worth more than a dollar tomorrow.

You can convert this into any currency, but the meaning remains the same. This law means that now we can invest our dollar in any enterprise, and tomorrow it will be the sum of two dollars. Let it even be bank on the deposit which accumulates on that dollar interest rates. Find out detailed opinions from leaders such as fuel tanks by clicking through. Knowledge of the law allows you no longer study economics. If you know how to make a dollar tomorrow of two, then you do not need no economy. Well Come Rock out on the theory and practice to begin. But in practice, we need money, real money. For business we need or equity or debt capital.

Which of these capitals must be able to choose to calculate. When investing in the equity business the entrepreneur is less risk, and by investing in business loans – the risks are increasing (non-payment of interest). For the investor, in contrast to the entrepreneur, risks of equity investment is higher than the loan. Because the investor is engaged in risky investments. Search for investment – this is work, boring work with a calculator. To select a method of investing, we should be able to using economic indicators. The net present value, internal rate of return, a modified rate of return, payback periods, and so on. All these figures are calculated from the rate of return. Rate of return, discount rate, discount factor – all the same figure, only the name is different. In this article we will examine the economic internal rate of return figure. In order for us to figured with an index rate of return, we must understand the indicators such as net present value and discount rate. If there is, some gaps in previous articles, I detailed lay out the figures, you can contact them. So, what is for internal rate of return? How did the internal rate of return? In calculating the net present value of the testimony, economists have noticed a trend that an increase in the discount rate decreases the net present value. That is when lifting bracket rate of return decreases NPV. Since the internal rate of return – this is exactly the rate The discount rate of return at which net present value becomes zero. Now it becomes clear why assume the internal rate of return. This is the rate of return, a percentage which generates our project. That is, when calculating the internal rate of return, we get the rate at which we receive our profits. If the internal rate of return equal to fifty percent, it means that we invest in our business nearly fifty percent of revenues. But the net for one thing. Internal Rate of Return – is the maximum percentage that generates our project. To get a fifty percent return, it is necessary that all payments have grown together in reality. Otherwise, there will be fifty percent of income. Thank you for your attention. You successful investment.

Rental Hotel

Rental Hotel

– No adjustments. Each apartment – a separate hotel room. On the first floor of the place and the administration offices. Even if the hotel will be filled only in the summer months we can expect that over the next five or six years you have been fully pay back construction. And then you will earn only net profits. – But it's not our business.

We are builders. No, this is clearly not our way out. And as I settled with the investors? – Sitting and wait buyers – it is generally not an option. And with investors can always negotiate. In the end, becoming the holders of shares of the hotel, they have nothing to lose. – Hmm … No, it's not our business.

I do not understand anything in the hotel's service. – Well, – I say. – Now let's leave this topic. As for the apartment complex near the center, now you can hardly expect to find buyers for your price. However, creating a management company and renting these apartments for rent on prices lower than current prices in the lease, you now get a cash flow, and the property remains in your property and rent – the eternal theme. You will earn from this property as much as she would stay. – Rent? No, we are selling. We can not take our apartments for rent. – Let's count – I suggest opening the notebook. After half an hour of work in Excel it is clear that even at the lowest prices Rental residential complex is fully repaid within the next 10-15 years. – It's too long, – said my interlocutor. – I need the money now, not in ten years. – I offer you the option, which creates a cash flow right now. In the month you will receive a cost of several apartments. What a difference to you if you get the money from the sale of several apartments or as a result of letting all the unsold? All you need is to diversify business – I say.

Motivation Feedback

Motivation Feedback

Motivation – this theme is not new, but, oddly enough, over time, it does not lose its relevance. Rather the opposite, it becomes increasingly important. This is an explanation. The fact is that as societies develop naturally increases the level of requests of its members, that is people who make up this society. This is reflected in everything, including the employment relationship. There was a time when people worked for wages and had it completely satisfied.

But now it is not enough. Everyone wants his job was not only well paid, but interesting. That besides the money it brought him satisfaction that he could feel their value, respect from colleagues and management and so on. Thus, the time for a system of staff motivation and more new requirements. But I would like to focus on one very important element of the system motivation, which, oddly enough, is often overlooked. This is – feedback. Feedback, in fact – it is a way to inform people about their reactions to his actions, his vision of the situation that prevailed in result of his actions. I must say that feedback is always, she just may be conscious or unconscious.

More often than not we give it just unconsciously, automatically. Just as a direct response to the information. Thus, we simply reduce to nothing the whole effect of this powerful means of motivation. Meanwhile, qualitative feedback provides for a person positive behavior and motivate him to quality fulfill its assigned work in the future. But how to distinguish high-quality feedback from the poor? Can say that the qualitative feedback allows a person to correct their mistakes and avoid them and continue to motivates him to high-quality implementation of their work. On the other hand, bad feedback reinforces the negative behavior and very often demotiviruet man. It just so happened that the feedback is usually reduced to two types: praise and criticism.

Quality Management

Quality Management

Development of Quality Management – Six Sigma. The development of quality management as a science is not such a long history. Back in the early twentieth century American analyst Walter Shewhart brought to his superior technique statistical analysis of the production process and the identification of marriage in the workplace, which were later called Shewhart card. The chief did not understand, and Walter Shewhart was left with nothing, and later he went to Europe, where it method was received with understanding and started implementing Shewhart charts in production, and only then was invited back to the United States so he could implement his own method. In the mid-twentieth century, Japanese companies began to implement the methodology of Deming, and quite successfully, if we consider that the defeated postwar Japan, which has no resources left on the cutting edge of world production. Thus, quality management, as a science has a history of no more than a century now, the latest trends in this theory is the method of six sigma. Sigma – is the mean square of the statistical sample. That is, the system catches the change with statistical analysis.

The theory of six sigma is based on six items that were encountered in previous methods. The first – a manifestation of genuine interest to the client, it does not appear that when we go in with you store, you run to the manager and shouted "help you", not a sincere attitude to the customer – is monitoring and analysis of what the client needs, not what we do, and then the client will buy. The second – control is based on the data and facts, not based on assumptions that may happen with a certain probability. The third – focus on the process, a constant process control, process improvement, process improvement. The whole cycle production can be divided into processes, allocate and manage the process – it is based on the process approach to management.