Define comprehensibility – modern processes itself through clarity, transparency and uniqueness, where purpose, goal and responsibility in the whole, at each step of the process and everyone is more important than completeness and complexity; 4. Process culture sees as a management tool, where increased responsibility and result is controlled by processes; 5. Modern processes make on actors and key people in the overall system, whether supplier, employee or customer, with different aspects and principles. At fuel tanks you will find additional information. Who for example not the stakeholders of his trial dealing with and there provides good approaches, is EFQM may make processes and process elements, in the contradiction to values, expectations, interests or needs of employees, suppliers or even Available to customers. An example from the world of e-commerce shows clearly where process interest and customer interest not in line and even prevent shops, where well chances are.
Take ebay: the trend is clear. The secret lies in the. But what comes after that. Who today offered no payments with PayPal, is not in line with the trend. But not easy and simple designed the payments if even, then not with elaborate advertising overloaded additional purchase processing system (after buy,) only to optimize the own process.
This is clearly contrary to the expectations of buyers. So is expressed simply, misunderstood process effectiveness to prevent business! Value-oriented management in the process culture effectively anchored modern processes promote therefore more appreciation, goal orientation, and responsibility for, independent, motivated and dedicated employees. So, a process framework and a litigation culture is created, where added value again actual value “guarantees for the company, where ownership and management approaches will receive a value-creation-promoting character and people in the system of business processes” rather learn appreciation, but understood the processes as a management tool, claim responsibility. Overall a motive for all involved, also like to work in such an environment, and to take responsibility. If management culture as a whole, a value-oriented alignment of the entire company, and integrity of decisions and actions at the same time still in line, so are the best conditions for long-term economic success, with high acceptance in the market, both with suppliers and partners as well as customers that then. Less is more!